Satisfaction & Price Match Guarantee
We know the importance of clothing and shoes fitting correctly. That's why we offer a Satisfaction Guarantee on all our products - if you purchase something from our online store and it doesn't quite fit right, there are several ways we can make it right!
- We guarantee that our stretch boots will fit legs of any size. If they don’t, we can give you credit for exchange for any item on our website or we can get a pair made with same/similar style, with our customization boots service. Credit will be issued to exchange for the custom pair. Shipping will be free for all exchange.
- We guarantee that our in-stock items will fit according to the size chart in the listing description, or we will provide credit for free exchanges for any item on our website. (If you do not see sizing for any in stock clothing item, please email us and we will update the sizing right away and offer a 10% discount code you can use to purchase that item we did not have sizing for)
- We guarantee in stock item will ship out within 2 business days, if not you can request a refund. Please make sure you read description
Conditions for Satisfaction Guarantee * If you provide you measurements for custom boots and they are inaccurate we cannot correct that, and they may be a price difference *If description states some colors and sizes may have to be ordered, or if item is custom in any way it does not count * Please make sure to read description fully
PRICE MATCH GUARANTEE
If you find an item on another website that is exactly what you’re looking for, we will gladly match their price! You just need to bring us proof and show us where it's available.
Conditions for our Price-Match Guarantee:
- Item must be in stock in the same size and color in the matching site
- Matching site must be a U.S. company
- Item must be the same brand as our brand, or look exactly the same with same features
- Item must not be on sale in the matching site