CUSTOM ADD-ONS & UPGRADES (HOW THEY WORK)
- CUSTOM CLOTHING FITTING FEE – SMALL–LARGE ($50)Adjusts standard sizing for better fit (bust, waist, hips). Minor fit tailoring only.
- PLUS MEASUREMENT FEE – UP TO SIZE 3XL ($65.99)Adds plus-size measurements and adjusts fit proportionally. Incleuding sizes 1xl-3xl
- PLUS MEASUREMENT FEE – SIZE 3XL+ ($100.99)Extended sizing with additional structure adjustments for proper fit. Adjust sizes larger than 3XL
- CHANGE SHOES/BOOTS MEASUREMENT FEE ($50)Adjust shaft, calf, ankle, or boot height. Does NOT include foot width size or larger sizes changes.
- CHANGE HEEL STYLE OR HEIGHT ($45)Change heel height or type (must be similar shape). Major changes require redesign fee
6. Change Heel Policy All stiletto heels can be made km 12CM or 10CM upon request. No additional fee necessary. Changing the heel can take a lot of work such as a redesign. If the heel is shorten or increased by less then 5CM please add regular change heel fee. If getting different shape heel or more than a 5CM change, Please add Special Change Heel Fee . Please note heel size to judge by is 12CM
7.Change Design / Measurements of Feet (Including Flatten & Widen Shoes) Need a better fit? We can adjust the design based on your exact foot measurements—including options to flatten the shoe and widen it for extra comfort. Share your measurements and any fit concerns (tight toes, wide calf/ankle, high instep, etc.), and we’ll customize the shape and sizing so your pair looks the way you want and fits the way you need.
8. Extended Sizing (Sizes Larger Than 13)Need a size bigger than 13? We offer extended shoe sizing so you can get the same bold look with a fit made for you. Just provide your foot measurements (length and width) and preferred fit, and we’ll create your pair in a custom larger size for comfort, support, and confidence—no squeezing, no settling.
9. Custom Sneaker/Shoe Color & Material Change - Want a different vibe? This service covers changing your sneaker/shoe color and/or swapping materials to match your look (different finishes, textures, or colorways). Perfect for one-of-one requests.
10.0Tier 1 — Signature Upgrade (for items up to $200)
Adds an elevated custom touch to your item with upgraded detailing and a cleaner, more custom-made finish—while keeping it in our entry upgrade tier.
11. Tier 2 — Luxe Signature Upgrade (for items up to $400)
A higher-level upgrade with more premium detailing and a more polished, standout finish for customers who want extra impact.
12. Tier 3 — Couture Signature Upgrade (for items up to $1,500)
Our most advanced upgrade tier—designed for statement pieces that require the most hands-on customization, premium detailing, and couture-level finishing.
13. Add Extra Crystals or Change Crystal Color - Add more sparkle or switch the crystal color to match your outfit. Great for coordinating with a specific look or taking your design to the next level.
14. Change Mesh/Material Color - Need the mesh or base material in a different shade? This option lets you change the mesh/material color to better match your skin tone, outfit, or overall design.
15. Change Material to Natural Skins - Upgrade your design to natural skins for a luxury finish. Includes sourcing premium materials and the specialized work required to construct and finish the piece properly.
16. Costume Custom Measurements
For a more precise, made-for-you fit using detailed measurements. Ideal for performances, special events, and costume-style looks that need accuracy and comfort.
17. Rush Processing
Need it sooner than our standard turnaround? Rush processing prioritizes your order for faster production (based on availability and current workload). Cannot be cancelled after placing the order. Rush does not guarantee delivery by a particular date. If your item is not delivered by your desired date, we will refund half of the rush fee. If we alert you that the item will not arrive in time, we will process the order with normal shipping times and conduct the quality inspection. If the item by passes the quality check, we are not responsible for any defects since quality check had to bypassed. We can try to fix any defects if item is shipped to us immediately after arrival
18. Express Shipping
Upgrades your delivery speed after your item is completed, so it gets to you faster once it ships. Cannot be cancelled after placing order. Rush does not guarantee delivery by a particular date. If your item is not delivered by your desired date, we will refund half of the rush fee.
19. Shipping Insurance
Adds extra protection for your package in case of loss or damage during transit—recommended for higher-value orders.
20. Signature Confirmation
Requires a signature at delivery to help prevent missing packages and ensure your order is received securely.